Privacy Policy

We express our sincere gratitude for your selection of Dandona Cash by DANDONA FINANCE LIMITED. Assuring the security and respect for your personal data stands as our foremost priority. The ensuing Privacy Policy delineates our approaches towards the accumulation, application, conservation, and distribution of your personal information.

Throughout this document, the terms “we” and “our” are used interchangeably to denote the collective entity of DANDONA FINANCE LIMITED and Dandona Cash.

The purpose of this policy is to inform you about our protocols concerning personal data on mobile platforms. We advise you to carefully examine the following to understand our data handling procedures.


1. Getting in Touch

For questions, remarks, or issues related to this Privacy Agreement or the way your personal information is processed, contact us at:
Corporate Name: DANDONA FINANCE LIMITED
CIN: U65100DL1995PLC064333
Email:
Address: 1789, Pahar Ganj New Delhi, Delhi, 110055 India
We are dedicated to promptly and efficiently addressing your concerns.



2. Granting of Device Permissions

To proceed with a full loan application within our app, users must consent to the following device permissions:

Camera Functionality: The app needs permission to activate the device's camera to capture images or videos, a requirement for applicants to provide proof of identity. This step is integral to the prevention of financial malpractice.

Location Verification: Permission for the app to access your device's location information is critical for determining if the loan services are applicable within your locality. Areas outside the service scope render applicants ineligible for loan services.

Contacts Scrutiny: Allowing the app to access the device's contact list enables us to perform checks, including compliance with India's local regulations and the detection of sequential numbers, which helps in mitigating potential financial fraud and reducing credit risk.

All information gathered will be securely deleted after the loan eligibility process is concluded, ensuring no information is retained indefinitely.


3. Personal information collection and use

The types of personal information we may collect and process include:
Personal Identifiers: Such as your full name, residential address, email, and contact number, for identification and communication.
Technical Specifications of Your Device: Including the model of your device, the operating system it runs on, and its unique identifiers, to better our products and conduct statistical research.
Operational and Error Logs: Information on your usage of our products and services, including any logs of operations and errors, to enhance our product offerings and provide support.
Location Data: With your consent to use location services, we collect information about your current location to offer and optimize services based on your geographical position.
Additional Personal Details: Any other information you provide during your use of our products and services.

Methods of Data Collection
Our methods for collecting your personal information include:
Direct submissions from you.
Automated collection during your use of our loan application.
Acquisition from third-party collaborators for identity verification and financial assessment purposes.
To safeguard against financial fraud and assess your loan eligibility accurately during the KYC (Know Your Customer) process, we require permissions related to your device, including access to your camera, photo album, and contacts.



4. Purposes Behind the Utilization of Collected Personal Information

Your personal information is utilized for purposes including:
Execution and processing of loan applications;
Evaluation for loan approval and conducting risk assessments;
Administration of loan accounts and facilitation of repayment schemes;
Communication purposes, including the provision of information regarding complementary products and services;
Improvement and decision-making processes for the betterment of our application and services;
Compliance with the requisite legal and regulatory standards.


5. Strategic Initiatives for Personal Information Security

In our ongoing effort to protect your personal information, we implement a sophisticated blend of technical and administrative measures designed to secure the privacy, integrity, and confidentiality of your data.

Our approach includes the deployment of state-of-the-art encryption technologies, ensuring that your personal information is shielded from unauthorized access and exposure.
Access to personal information is strictly limited to a select group of personnel who have been thoroughly vetted and trained in data privacy protocols. We meticulously manage their access rights to ensure that data handling is performed with the highest level of security and professionalism.
Regular security evaluations are conducted on our data storage systems, including physical and digital audits, to ensure they are impervious to unauthorized access. These systems are updated frequently to address any identified vulnerabilities promptly.
To further fortify our data protection capabilities, we have instituted a dynamic privacy protection management system. This system is complemented by rigorous training programs for all employees, aimed at fostering a deep-rooted culture of privacy awareness and adherence to best practices in data security.


6. Data Sharing and Transfer Safeguards

Your personal information's privacy and security are paramount to us. We guarantee not to sell, barter, or disseminate your personal data to any third party without obtaining your prior explicit approval, except in instances mandated by legal or regulatory obligations. Should circumstances necessitate the sharing or transferring of personal information, our actions will be governed by strict compliance with relevant laws and the directives outlined in this Privacy Policy.

Measures of reasonable diligence will be taken to ensure the protection of your personal information against unauthorized access or breaches.


7. Utilization of Cookies and Similar Technologies

To ensure an optimized user experience and provide personalized services, our app employs Cookies and technologies of similar nature for purposes of statistical analysis. The decision to accept or reject these Cookies rests entirely with you. It's important to note that rejecting Cookies may restrict your ability to use some of our app's features and services effectively.



8. Managing Your Personal Data

You hold the authority to access, correct, or eliminate your personal information in our possession. For executing any related activities, please contact us via the provided communication means. We are dedicated to ensuring your data management process is seamless and responsive.


9. Revising Our Privacy Commitment

To accurately represent our data management practices and legal compliance, we may make revisions to this privacy agreement as needed. Significant changes will be communicated to you via established notification means to maintain transparency and trust.



10. Loan Provider Details

Name: DANDONA FINANCE LIMITED
CIN: U65100DL1995PLC064333
Support Email:
Address: 1789, Pahar Ganj New Delhi, Delhi, 110055 India


We advise a thorough review of our Privacy Agreement before you proceed with our products and services. Should you require further information or have questions regarding any section of this agreement, please connect with us at any moment.